Helena H. M., Wed 28 August 2024
"I liked the location of the hotel (close to the U-Bahn and the relevant addresses for my staying), the very friendly staff, the well-thought-out design, the quality of the equipment of the room, the price. Especially I liked the welcoming procedure. The lady from the reception explained everything to me very cleary and handed out additional information in written form. That was very helpful/informative and I felt very welcome. I also liked the "key" and the no-check-out-procedure. The breakfast room would need some noise reducing elements, maybe also some plants. It looks too cold. It was very loud there when there were families with kids or groups. I was happy when I got a free parking. However, I would prefer a guaranteed parking space. The Autohof is a good solution, though, if there are not free spaces in front of the hotel. Some guests were too loud. I could hear them through the room walls and the door, and probably also the doors slamming due to the closing device is a bit too strong. It is almost like an "earthquake" if doors close to frequently one after the other. Otherwise the advantage of the room was that it was big enough to feel ok. I had enough space to put my stuff out (in the bathroom and in the main room). I also liked the "working" table so I could work on my computer without having to "reorganise" my entire room (like in some hotels)."
Source: TrustYou Survey
